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TAOS DRUMS PLEDGE & POLICY

In this age of machine-made products, Taos drums continue to possess the wonderful subtleties of nature. 
Since No two trees are alike and no two hides are identical, when you order Taos drum you will
receive a singular work of art, created  by native American crafts-people from One-of-a-Kind natural materials. 
While we strive to make your drum as close as possible to the way you envision it.
Sizes may vary an inch or two, rawhide color may be faintly paler or deeper,
and painted designs May vary slightly from the way they appear in our catalog.
However due to the fact that all of our drums are individual hand made or handcrafted by Native American expert in the art of drum making, we are able  to work with you to find the perfect drum.
We take great pride in our work and guarantee the craftsmanship and materials of every Taos drum.
That’s the Taos drum pledge

EXCHANGE

We will promptly and courteously replace any product found to be defective for up to 180 days from the purchase date.

 If a product is damaged in shipping, we will gladly replace it providing that we and the shipping company are notified within 5 days of receipt.

 (Please keep packaging). All exchange should be sent prepaid via UPS or US mail, with a copy of the original invoice and an explanation of the problem. We will not accept C.O.D returns

RETURNS

No cash refunds.

SPECIAL ORDERS

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We will accommodate special orders for 100% non-refundable pre-payment. We can not accept returns on these orders unless damage occurs in shipping

For telephone orders call tool free

1-800-424-3789

Monday – Saturday, 10 AM to 5 PM

Email your order anytime  

Taosdrums@taosdrums.com

Fax your order anytime

1-505-758-9844

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